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Q. How do I make a reservation?
A. You make a secure credit card transaction via our website. Please double-check your pick-up times and locations. The list of participating schools is on our website in the Classic College Express section. Click on your school for future available trips.
Q. Do I need a ticket?
A. No. However, we do suggest you print and keep the email confirmation of the purchase. You only need a photo ID to get on the bus. The bus driver will have a manifest with a list of all paid customers.
Q. Can I buy a ticket from the Bus Driver?
A. No. The only way to purchase a seat on the Motorcoach is via Classics secure web site.
Q . Why should I use Classic College Express?
A. Less stops, new deluxe Motorcoaches, and direct service. Classic has the best service available to college students. Sit back, relax, watch a movie and let us take you home. Our competition has twice to three times the number of stops and usually takes more than twice the amount of time to get you home.
Q Who is Classic Transportation?
A. Classic is the ninth largest integrated transportation firm in the United States. Classic has serviced the Tri-State area since 1976 with College Student Transportation, Airport Transportation, Motorcoach, Casino Line Runs, and Wedding Service. Please note the fact sheet below on Classic.
FACT SHEET ON CLASSIC TRANSPORTATION
Motorcoach customers evaluate several factors when considering which Transportation firm suits their needs. The chief factors that are typically included in a decision include safety, equipment, drivers, insurance coverage, office staff, preventive maintenance, roadside assistance, and overall reputation. The following is a brief synopsis of these categories concerning Classic Transportation.
SAFETY
Classic has historically distinguished itself from its peers by a consistent commitment to safety. Classic has a full-time Director of Safety who continually trains and re-trains the driving staff in defensive driving and several other safety issues. Classic has earned the Robert T. McRell award by the United Motorcoach Association (UMA), which is the highest award for safety in the motorcoach industry. The Airport Ground Transportation Association (AGTA) also has bestowed Classic with the prestigious Operator of the Year Award.
EQUIPMENT
Classic has a new fleet of luxuriously appointed Motorcoaches that are fully equipped with comfortable seating, video consoles, and bathrooms. Classics fleet of charter Motorcoaches includes only 2001 and 2002 models. Since Classic has a new fleet of coaches, it significantly reduces the amount of mechanical problems typically associated with older equipment.
DRIVERS
Classic has the one of the best driver retention rates in the industry. Over 70% of Classics drivers have been with Classic for over ten years. Classic drivers are seasoned professionals that deliver consistent customer service. Our drivers also receive continuous training in numerous safety issues and defensive driving techniques.
INSURANCE COVERAGE
Classic has each of their Motorcoaches insured for 5 million dollars of coverage per motorcoach.
OFFICE STAFF
Classic realizes that a successful transportation firm has to be flexible and responsive to each customers needs. Our dedicated staff can handle any reservation, special requirement, or last minute change in itinerary. Our Operations Manager is on call 24 hours a day in the event of any emergency or need.
PREVENTIVE MAINTENANCE
Classics maintenance staff are experts in servicing Motorcoaches. Classic has a dedicated garage and maintenance facility that is an authorized NY State Department of Transportation (DOT) Inspection Area. The New York and New Jersey State DOT routinely inspect Classic Motorcoaches. Our Motorcoaches are thoroughly serviced every 10,000 miles.
24-HOUR ROADSIDE ASSISTANCE
Classics dispatch office is open 24 hours a day for every day of the year. Motorcoach drivers are equipped with cell phone and two-way voice radio communication. Classics Operation Manager is on call 24 hours a day for emergencies. Classic is also supported by Motorcoach Industries (MCI) 24-hour roadside assistance service that can assist any motorcoach in any part of the country. In the event of a mechanical problem in New York, Florida, California, or any other state, Classic is able to receive the necessary help to continue the trip.
REPUTATION
Classic is the ninth largest integrated ground transportation provider in the United States. Our fleet includes 11 and 15 passenger Vans, 24 and 55 passenger Motorcoaches, a vintage trolley, and luxurious limousines and sedans. Classic is known as a reliable, safety conscious, and customer service oriented company. We have strategic partners in the motorcoach industry in every state that abides by a high standard of safety and reliability. Our membership in several prestigious organizations allows Classic to provide service throughout America. Classic is a member of the American Bus Association (ABA), United Motorcoach Association (UMA), the Airport Ground Transportation Association (AGTA), and other pro-active transportation associations that continually educate its members in the latest safety and customer service issues.
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